At Wanko Massage Chairs, we stand by the quality and durability of our products. Our limited warranty ensures you can enjoy your massage chair with complete peace of mind.

• Unlimited Technical Support: Our dedicated support team is available to assist you with any technical issues you may encounter.
• Parts Coverage: We cover all parts for a period of 5 years from the date of purchase.
• Labor Coverage: Labor costs for repairs are covered for the first year.

The warranty period may vary by product, and customers should refer to the specific product page for details.

Warranty Limitations

Please note the following limitations to ensure your warranty remains valid:

• Authorization: All repairs and replacements must be authorized in advance by Wanko Massage Chairs.
• Non-Transferable: This warranty is only valid for the original purchaser and is not transferable.
• Geographical Coverage: This warranty is valid in the continental United States only.
• Authorized Resellers: The warranty does not cover products purchased or obtained from unauthorized resellers.

Warranty Exclusions

Our warranty does not cover the following conditions:

• Improper Installation: Any loss or damage caused by improper installation.
• Operating Instructions: Failure to follow the operating instructions provided with the product.
• Unauthorized Repairs: Repairs or modifications not authorized by Wanko Massage Chairs.
• External Factors: Issues related to power supply, transportation damage, rust, corrosion, sand, dirt, or natural disasters.
• Natural Wear and Tear: Softening of foam and filling materials in pillows, cushions, and memory foam; fading, wear, and pilling of fabrics.
• Leather Variations: Natural marks, textures, and dye variations in leather.

Contact Us

• For any warranty claims or further assistance, please contact us. Our team is here to ensure your experience with Wanko Massage Chairs is nothing short of exceptional.

Thank you for choosing Wanko Massage Chairs. Your relaxation is our priority.