perloader

Privacy Policy

Effective Date: 9/1/2024

Wanko Massage Chairs (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.wankomassagechairs.com] (the “Site”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

Information We Collect

We collect information that you provide directly to us, such as when you create an account, make a purchase, register your warranty, subscribe to our newsletter, or contact customer service. The types of information we may collect include:

  • Personal Information: Name, email address, phone number, mailing address, payment information, and any other information you choose to provide.
  • Purchase Information: Purchase details, order number, product model, and date of purchase.
  • Technical Information: IP address, browser type, operating system, referring URLs, and information about your use of the Site.

How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Process and fulfill your orders.
  • Provide, operate, and maintain the Site.
  • Improve, personalize, and expand our services.
  • Communicate with you, including responding to your comments, questions, and requests.
  • Send you technical notices, updates, security alerts, and support messages.
  • Provide customer service and support.
  • Send promotional communications, including newsletters, special offers, and updates.
  • Monitor and analyze trends, usage, and activities in connection with the Site.
  • Detect, prevent, and address technical issues, fraud, and other illegal activities.

How We Share Your Information

We do not share your personal information with third parties except as described in this Privacy Policy or with your consent. We may share information with:

  • Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Your Rights and Choices

  • Access and Update: You have the right to access and update your personal information. You can do this by logging into your account or contacting us directly.
  • Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications or by contacting us.
  • Do Not Track: Our Site does not respond to Do Not Track signals. However, some third-party websites do keep track of your browsing activities. If you are visiting such websites, you can set your preferences in your web browser to inform websites that you do not want to be tracked.

California Privacy Rights

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA):

  • Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you.
  • Right to Delete: You have the right to request the deletion of your personal information, subject to certain exceptions.
  • Right to Opt-Out: You have the right to opt-out of the sale of your personal information. However, we do not sell personal information.
  • Right to Non-Discrimination: You have the right not to be discriminated against for exercising any of your CCPA rights.

To exercise your rights under the CCPA, please contact us.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy page.